Gaming should always be fun — never a source of stress or financial hardship. pjtaya is fully committed to providing Filipino players with the tools, resources, and support they need to stay in control and play responsibly.
At pjtaya, we genuinely care about the wellbeing of every Filipino player on our platform — from Metro Manila to Cebu, Davao, and beyond. We believe that online gaming is a form of entertainment, and like all forms of entertainment, it should be enjoyed within healthy boundaries.
Problem gambling is a real concern in the Philippines, and pjtaya takes its responsibility seriously. We have invested in a comprehensive suite of responsible gaming tools and policies that give players full control over their gaming activity. We also work within the framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) to ensure our platform meets the highest standards of player protection.
Whether you are a casual player who enjoys a few rounds of bingo on weekends or a regular casino enthusiast, pjtaya's responsible gaming features are here for you — free of charge, easy to activate, and effective immediately.
Remember: Gambling is not a way to make money or solve financial problems. Every game on pjtaya is based on chance, and the house always has a mathematical edge over time. Only gamble with money you can afford to lose.
pjtaya puts player wellbeing above revenue. Our responsible gaming tools are built into the platform core, not hidden in obscure settings menus.
Every pjtaya player must verify they are 21 years or older. We use government ID verification to enforce this requirement without exception.
Set a maximum session duration so pjtaya automatically logs you out when your time is up — helping you avoid losing track of time during gameplay.
Set daily, weekly, or monthly deposit and loss limits in Philippine Peso (PHP) to keep your gaming budget firmly under control at all times.
All of these tools are available free of charge to every registered pjtaya player. Activate them anytime through your account settings or by contacting our 24/7 support team.
Set a maximum amount you can deposit into your pjtaya account per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period to prevent impulsive decisions.
Define the maximum amount in Philippine Peso (PHP) you are willing to lose within a set time period. When your loss limit is reached, pjtaya will automatically prevent further wagering until the period resets. This tool is especially useful for players who want to protect their bankroll during a losing streak.
Choose a maximum duration for each gaming session on pjtaya — from 30 minutes to several hours. When your session limit expires, you will receive a notification and be automatically logged out. This helps prevent the common experience of losing track of time while playing slots, bingo, or live casino games.
If you feel you need a short break from gaming, activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this period, your pjtaya account will be temporarily suspended and you will not be able to log in, deposit, or place bets. The cooling-off period cannot be cancelled once activated.
For players who feel they need a longer or permanent break, pjtaya offers self-exclusion for periods of 6 months, 1 year, 5 years, or permanently. Self-exclusion requests are processed within 24 hours. During the exclusion period, your account is fully suspended and cannot be reactivated — even at your own request. This is our most powerful player protection tool.
Enable periodic reality check notifications that remind you how long you have been playing and how much you have wagered during your current session. These pop-up reminders appear at intervals you choose — every 30, 60, or 90 minutes — giving you a moment to pause, reflect, and decide whether to continue playing or take a break.
To activate any of these tools, log in to your pjtaya account and navigate to Account Settings > Responsible Gaming, or contact our support team via live chat 24/7. All tools are free and take effect immediately (except limit increases, which have a 24-hour delay).
Self-exclusion is the strongest responsible gaming tool available on pjtaya. If you feel your gambling is becoming a problem, we strongly encourage you to use it without hesitation. Here is how to activate self-exclusion on your pjtaya account:
Visit pjtaya and log in using your registered email and password. If you are having trouble accessing your account, contact our 24/7 live chat support team immediately for assistance.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. Navigate to the "Responsible Gaming" tab within your settings panel.
Choose "Self-Exclusion" from the list of available tools. Select your preferred exclusion period: 6 months, 1 year, 5 years, or permanent exclusion. Read the terms carefully before confirming.
Confirm your self-exclusion request. pjtaya will process it within 24 hours. You will receive a confirmation email once your account has been suspended. During this period, you will not be able to log in, deposit, or place any bets on pjtaya.
If you cannot wait or need your account suspended right away, contact our live chat support team directly. Our agents are trained to handle self-exclusion requests with sensitivity and urgency, and can suspend your account immediately upon request.
Important: Once a self-exclusion is activated on pjtaya, it cannot be reversed or shortened during the exclusion period — even if you request it. This is intentional, and it is there to protect you.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players do not realise there is an issue until it has already caused significant harm. pjtaya encourages all players to regularly check in with themselves using the warning signs below.
If you recognise any of these signs in yourself or someone you know, please reach out to pjtaya's support team or use our self-exclusion tool. You are not alone, and help is available.
Answer these questions honestly. If you answer "yes" to two or more, we strongly recommend using pjtaya's responsible gaming tools or seeking professional support.
Two or more "yes" answers? This may indicate a gambling problem. Please contact pjtaya support immediately to activate self-exclusion, or reach out to a professional counselling service. Remember — asking for help is a sign of strength, not weakness.
Philippine law and PAGCOR regulations require that all casino-style gambling activities be restricted to individuals who are at least 21 years of age. pjtaya strictly enforces this requirement across all games and services on our platform — no exceptions.
During the registration process, every new pjtaya player must submit a valid government-issued ID to verify their age and identity. Accepted documents include SSS ID, PhilHealth ID, driver's licence, passport, and other PAGCOR-approved identification documents. Accounts found to belong to individuals under 21 years of age will be immediately closed and any funds returned.
If you are a parent or guardian and are concerned that a minor may have accessed pjtaya, please contact our support team immediately via live chat. We will investigate and take appropriate action without delay.
Every pjtaya player must submit a valid Philippine government-issued ID during registration. No account is fully activated until age verification is complete.
Any account found to belong to a player under 21 years of age is immediately and permanently closed. Winnings from underage accounts are forfeited in accordance with pjtaya's Terms and Conditions.
pjtaya recommends that parents and guardians use device-level parental control software to prevent minors from accessing online gambling platforms, including pjtaya.
pjtaya's age restriction policy is fully aligned with PAGCOR's responsible gaming framework and the Philippine government's regulations on online gambling and player protection.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Reaching out is the most important first step.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, self-exclusion registries, and support resources for Filipino players affected by problem gambling. Contact PAGCOR directly for information about their national self-exclusion programme.
The NCMH provides mental health support services across the Philippines, including counselling for behavioural addictions such as problem gambling. Their crisis hotline is available to Filipinos nationwide, including those in Metro Manila, Cebu, Davao, and other regions.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in major Philippine cities including Manila, Quezon City, and Makati.
pjtaya Support: Our responsible gaming team is available 24/7 via live chat. If you need to activate any player protection tool, discuss a gambling concern, or request self-exclusion, our team will assist you promptly and confidentially. Email us at [email protected] with the subject line "Responsible Gaming" for dedicated assistance.
pjtaya is here for the fun — the thrill of a bingo win, the excitement of live casino, the rush of a slot jackpot. Keep it that way by using our responsible gaming tools and playing within your means.
21+ For Philippine residents only. Gambling can be addictive — please play responsibly.