Your privacy matters to us. This Privacy Policy explains exactly what personal data pjtaya collects, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Six core principles that guide how pjtaya handles your personal information
pjtaya uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and our servers. Your financial details, personal information, and gaming history are stored in secured, access-controlled environments at all times.
pjtaya does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely to operate and improve the pjtaya platform and to comply with our legal obligations under Philippine law.
As a pjtaya player, you have the right to access, correct, and request deletion of your personal data at any time. You can also withdraw consent for marketing communications and manage your data preferences directly through your account settings or by contacting our support team.
pjtaya processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects.
pjtaya only collects the personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect excessive or irrelevant data, and we regularly review our data collection practices to ensure they remain proportionate and justified.
pjtaya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Once data is no longer needed, it is securely deleted or anonymised.
Summary: pjtaya ("we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors on the pjtaya platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use pjtaya's website, mobile platform, and related services. By using pjtaya, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all personal data collected and processed by pjtaya in connection with the operation of its online casino and gaming platform, accessible at pjtaya.com (the "Platform"). It applies to all registered players, prospective players, and visitors to the Platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines.
pjtaya recognises that the privacy of your personal information is important. We are committed to handling your data responsibly, transparently, and in full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy should be read alongside pjtaya's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, pjtaya acts as the Personal Information Controller in respect of the personal data it collects and processes through the Platform. This means pjtaya determines the purposes and means of processing your personal data.
If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact pjtaya's Data Protection Officer (DPO) via the contact details provided in Section 15 of this Policy.
pjtaya collects the following categories of personal data from players and Platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration & KYC verification |
| Financial Data | GCash number, PayMaya account, bank account details, transaction history | Deposits, withdrawals & KYC |
| Gaming Data | Game history, bets placed, wins and losses, session duration, bonus usage | During gameplay |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatically on Platform access |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact pjtaya support |
| Verification Documents | Copies of government-issued IDs, selfie photographs, proof of address documents | KYC verification process |
pjtaya does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is handled with additional safeguards as required under the Data Privacy Act of 2012.
pjtaya collects personal data through the following means:
pjtaya uses your personal data for the following purposes:
pjtaya will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, pjtaya processes your personal data on the following legal bases:
pjtaya does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom pjtaya shares personal data are required to handle that data in accordance with applicable Philippine data protection law and pjtaya's data processing standards.
pjtaya uses cookies and similar tracking technologies on the Platform to enhance your experience, analyse usage, and support security functions. The following types of cookies may be used:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the pjtaya Platform. pjtaya does not use third-party advertising cookies or cross-site tracking technologies.
pjtaya implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pjtaya will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
While pjtaya takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your pjtaya login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
pjtaya retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pjtaya:
To exercise any of these rights, please contact pjtaya's Data Protection Officer using the details in Section 15. pjtaya will respond to all valid data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with prior notice to you.
If you are not satisfied with pjtaya's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The pjtaya Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. pjtaya does not knowingly collect personal data from individuals under the age of 21.
If pjtaya becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on pjtaya, please contact our support team immediately at [email protected].
pjtaya uses age verification as part of its KYC process to enforce this requirement. Providing false information about your age during registration is a violation of pjtaya's Terms and Conditions and may constitute fraud under Philippine law.
With your consent, pjtaya may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, special offers, and other pjtaya news. You may opt in to marketing communications during registration or at any time through your account settings.
You may withdraw your consent to receive marketing communications at any time by:
Please note that even if you opt out of marketing communications, pjtaya will continue to send you essential service communications relating to your account, transactions, security alerts, and regulatory notices. These are not marketing communications and cannot be opted out of while your account remains active.
pjtaya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, pjtaya will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how pjtaya protects your personal data. Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or pjtaya's handling of your personal data, please contact our Data Protection Officer:
pjtaya aims to resolve all privacy-related enquiries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.
pjtaya is committed to working cooperatively with the NPC and to resolving any complaints in a manner that upholds the privacy rights of Filipino data subjects.
Your data is safe with us. Join thousands of Filipino players who trust pjtaya for a secure, fair, and exciting online gaming experience. Register today and deposit via GCash or PayMaya.
21+ For Philippine residents only. Please gamble responsibly.